PC9LIVES TESTIMONIALS

The following are direct quotes from some of my customers. Phone numbers provided upon request.

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"It's time to say 'thank you' for PC9LIVES' quick response to my panicked phone calls, patient explanations without the 'attitude' so often expressed by other technical professionals and the good advice that has saved me from bad, and oftentimes unnecessary purchases. I recommend PC9LIVES wholeheartedly and without hesitation to anyone looking for help with their PC."

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"As a web designer, my computer is essential to my work. When my hard drive crashed, my business was essentially shut down. Kate had me up and running again within three days. She was able to save all the information on my hard drive, which if I had lost it, would have set me back immensely. I highly recommend Kate Ritter and PC9LIVES. Her professionalism and expertise saved my business and my sanity."

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"PC9LIVES is the best computer repair service I've ever used. They are trustworthy, dependable, reliable, efficient and prompt. PC9LIVES follows up and is there when I have questions or issues. I wouldn't hesitate to recommend PC9LIVES computer service."

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"Kate did a great job getting rid of some viruses that were slowing down and upsetting our system. She got rid of the problem plus taught me how to cleanup and prevent further problems. I highly recommend her services."

"I appreciate the follow through and no-nonsense style. I feel comfortable turning my computer over to PC9LIVES. Very responsive."

"PC9LIVES is a valuable and dependable resource for computer-related assistance, Kate is knowledgeable and prompt as well as reasonably priced."

“PC9LIVES has been the best support option we have ever used! Smart, reliable and affordable. The service is accessible and ‘user friendly.’ Kate is very easy to work with and the newsletter keeps us on top of issues we never would have been aware of until disaster struck! Thanks, Kate!”

“Finally….someone who understands the meaning of ‘service.’ Kate Ritter and her PC9LIVES fill a void in the personal computer technical support field. And, she does house calls! WOW!”

Jay Burnham, VP Coldwell Banker-Beverly

“Kate was prompt, courteous and fairly priced. She did what was necessary and did not try to oversell her services. I am grateful for her professional services and manner!”

Jim Woodley, VP Coldwell Banker – Wellesley

“I have been so impressed with your willingness to accommodate our busy schedules and to meet our needs whenever you call.

You have gone above and beyond in attempting to diagnose the problem and taking time to thoroughly research the best solution with our personal needs coming first.

You stand out in the world today because not only are you talented and capable at what you do, you put top service first. Simply the best!”

Nannie Winslow - Coldwell Banker-Manchester

“Kate was a great help to me during my recent computer difficulties. I am not a “computer whiz” and don’t pretend or intend to be. She played that role for me. Her good, easy nature, reasonable price and knowledge of computers made my life a lot easier. When something was out of her league, she pointed me in the right direction as she has many contacts in the field. I would highly recommend Kate.”

“PC9LIVES has been a true lifesaver! Their expertise is reliable, consistent and accessible!! At a fabulous price!”

“I have zero complaints now that PC9LIVES brought my laptop back to health, taught me how to keep it healthy and keeps me updated and informed. I would refer PC9LIVES to any person or business that is not 100% sure about the safety of their machines’ health!”

Michaela Hellman – Prudential Prime Properties, Brookline

"Thank goodness people like Kate exist to help us non-technical types learn the ropes. I had a laundry list of problems and questions when I called for Kat's assistance and she addressed every one of my issues in an efficient manner. Calling Kate was the smartest thing I have done in a long time. I could not have been more pleased with her services."

“I have found PC9LIVES to be very “user friendly” technical support service. Kate Ritter’s broad base of technical knowledge and friendly assistance makes it easy to cope with everything from the installing of new software to a virus problem with my computer. I am always comfortable using and recommending PC9LIVES.’

“The service from PC9LIVES is professional responsive and caring. Better yet, the price is right.”

Sheldon Moll, PhD. – Bedford

“It is nice to do business with someone who is conscientious, on time, accurate and follows up later on to see how things are going. I will happily refer PC9LIVES to friends and family.”

“Kate knows more about computers than I ever will and has saved me hours of effort. I only wish she had more time and lived next door! Kate has been a tremendous help already and I will continue to rely on her still.”

Coldwell Banker – Milton

“Kate saved my techno sanity and my computer. At last computer people who can solve the problem almost instantly! She didn’t even take time to scratch her head! Thanks so much Kate!”

Coldwell Banker – Manchester

“Kate was very professional and wasted no time in solving our computer problems.”

Dr. Gary Moskowitz, DDS

“Kate was a great help to us as our computer was infected with a virus. She spent several hours getting our system back in good working order by installing a new program. We enjoy her monthly newsletters, which are filled with useful tips. Also, we have referred her to several of our friends, who were frustrated with their computers and they were so thankful for Kate’s assistance and time. In this day and age, it is always reassuring to know we can call or e-mail Kate to help us with any problems or questions we may have.”

“Aside from being a nice person to deal with, Kate has a tremendous knowledge of computers and works industriously to fix the problem. She also takes the time to explain what is going on and she provides the owner with tips that help prevent future problems. I am most grateful that Kate was referred to me.”

“Professional, techno-savvy, personable, reliable. Someone to recommend anytime, anyplace!”

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"Kate is a friendly and patient computer guide and fix it person. She has given me the confidence to try new things. I know if I mess something up, Kate can get me back on track. Her rates are very reasonable, and she seems to know a lot about just about everything computer"

Coldwell Banker-Beverly

Dr. Cathy Conley, Maynard

“It is nice to do business with someone who is conscientious, on time, accurate and follows up later on to see how things are going. I will happily refer PC9LIVES to friends and family.”

John Miller – Snr. VP & Regional Mgr. – Coldwell Banker

“Kate is a consummate professional; responsive, knowledgeable and (very!) cost-effective. I highly recommend her services.”

James Waldroop – Principal – Penegrine Partners, Brookline.

“Not only would I not hesitate to call PC9LIVES for any future problems, but I have also recommended her to friends in order to solve their computer problems. All of this, and I found her prices are very reasonable.

Gene Passaro, Retired Chief of Police – Stoneham

“Kate came to my house, fixed everything wrong with the computer, took the 2^nd one with her for service and brought it back as good as new. We have followed her schedule of maintenance and have experienced absolutely no problems since. And all for about half of what it cost at the service store.”

Mary Conley, Maynard

“Kate Ritter of PC9LIVES has been extremely helpful to me on a few occasions when I have encountered serious PC issues. In these instances, she was able to diagnose and fix the PC problems effectively and efficiently, at a very fair and reasonable cost.”

Gareth Huggins, Beverly Farms

“Patience is a virtue and Kate has that characteristic – whether it is finding the trouble with a cranky computer or explaining a procedure to a non-techno….she is a great person to work with.”

Denise Thoern – Coldwell Banker – Bedford

“Kate is like a concert virtuoso at the computer. More important, she is very knowledgeable, dependable and helpful. It is reassuring to know she is there.”

Dr. Jerome Gans – Wellesley

“Kate set up my new computer system and enabled me to be operating very quickly. She also helped me understand how to operate the various functions and systems.”

Dick Lundgren, Sr VP Coldwell Banker

Dr. Arnie Cohen – Newton

“My computer got infected and totally crashed. Kate showed up on time, diagnosed the computer and – bottom line – had my PC back and running within 24 hours. Great service if you ask me!”

Dave Deguio – Amesbury